Bring Them Back Before They Leave
AI-powered SMS outreach that knows an M3 owner needs a different message than a first-time X3 buyer. Reach them before they drift to an indie shop.
By the time they call, they've already decided.
Proactive outreach wins back customers before they go elsewhere.
Identifies At-Risk Customers
Surfaces overdue, lapsed, and win-back opportunities from your DMS
Writes the Perfect Message
Generates SMS outreach tailored to each customer's vehicle, history, and style
Handles the Conversation
When they reply, AI continues the thread and books the appointment
Different customers. Different messages. Same AI.
M3 Competition owner · 6-speed manual, track days
“Your G80 is coming up on 30K. I'll have Mike check the clutch feel while it's here.”
First-time BMW owner · Traded in a Honda
“BMW uses longer service intervals than Honda. Your car will tell us when it needs attention.”
i8 owner · 10 years old, lapsed 2 years
“We're one of the few dealers with certified high-voltage techs. Most indie shops can't touch this.”
Reach out first. Win them back.
See how Mia identifies at-risk customers, drafts personalized SMS outreach, and handles the conversation when they reply.